Technical Support

In the first place, please contact the person or company who supplied your Citizen product. They will be the best source of local technical support.

User Manuals

User manuals can be downloaded by clicking here. There may also be more user manuals available from our International Support Home Page.

Service, repair, warranty information

Please click here for our servicing information.

Printer Drivers

The latest drivers are available by clicking here.

Frequently Asked Questions

Our International Site contains a long list of frequently asked questions about your product as well as a wide range of support information. Please click here to visit those pages.

Email Support

If you would like to send us an email, which is the best way to obtain technical support directly from Citizen, please click here.

Telephone Support

We can provide telephone support during normal office hours to Citizen Partners and Resellers. For details of these offices, please click here.